Sidekick Studio

Publish your content easily
with Sidekick Studio

embedded knowledge base content
Sidekick Studio
Rich text content
Themable

Use Cases

Powerful across many use cases

Increase Customer Success

Increase Customer Success

Enable users to easily accomplish the task they’ve set out to do in your product. Eliminate pain points or road blocks in your product by adding help tips where users tend to get stuck the most.

Reduce Customer Support Requests

Reduce Customer Support Requests

Users will find help directly in the product, reducing their need to search for product help or reach out to customer support for help.

Increase Knowledge Base Value

Increase Knowledge Base Value

Get more value out of your existing knowledge base investment by surfacing the articles in context directly where users need the help.

Inexpensive Product Improvements

Inexpensive Product Improvements

Anyone in your organization can easily add help tips to the product without coding. This allows for inexpensive and immediate updates to the product and saves valuable software development time.

Super hero mascot

Pricing

Plans that ensure value for your business

Free

Free

Starter

No credit card required
 

  • Unlimited users
  • Up to 10 help tips
  • Add help tips to 1 site
  • Bulk update content
  • Remove Sidekick logo from help tips

$40/month

Standard

$480 billed annually, plus $100/yr per additional site

$48/month

Standard

$48 billed monthly, plus $10/mo per additional site

  • Unlimited users
  • Unlimited help tips
  • Up to 3 sites
  • Bulk update content
  • Remove Sidekick logo from help tips

$60/month

Premium

$720 billed annually, plus $100/yr per additional site

$72/month

Premium

$72 billed monthly, plus $10/mo per additional site

  • Unlimited users
  • Unlimited help tips
  • Up to 5 sites
  • Bulk update content
  • Remove Sidekick logo from help tips

Annual plans get 2 months free and prorated refund with cancellation

bg

A Sidekick to starving kids

Feed My Starving Children

For every paying subscriber, each month we'll donate $2 to the charity Feed My Starving Children.
Because each meal costs less than 25¢, we can have a big impact on the starving kids around the globe.

Super hero mascot
windmills
hiking in nature

For a better world

  • Carbon Neutral Cloud

    We’ve selected Google Cloud for all of our cloud services because of their commitment to the climate by offering carbon neutral cloud services.

shape-bg

We put customers first

  • Easily Cancel Your Subscription

    We respect your right to cancel our service at any time. You can cancel your subscription by simply clicking a button within the product. Your access to your service will continue until the end of your subscription period.

  • User Friendly Emails

    All of our marketing email interactions are “opt-in” by default. We don't participate in unethical marketing practices. Unless you check a box saying you want to receive our marketing emails, you won't get any. You can update your email preferences at any time without the need to sign in to your account.

  • Respect Privacy

    We respect your privacy. We don’t use any behavioral analytics software to track you. The only cookies we use on our site are for authentication. Likewise, we don’t support or use any online advertising services that exploit your privacy. Also, you may request to download or delete your data any time by reaching out to us at support@sidekickup.com.

  • Appreciate Feedback

    We take your customer feedback very seriously and will read and respond to every request we receive. We rely on your feedback to continually improve the product. We strive to reply to every customer interaction within 24 hours. You can give us your feedback at support@sidekickup.com.

chat support
shape-bg